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Terms and Conditions

The claims of the makers of our products are not guaranteed. Results are subjective and although we have many happy testimonials we cannot guarantee your results are the same. The Terms and Conditions below pertain to all products except Blushield which are covered below in the section beginning Blushield Refunds Only.

NOTE:  CME only insures deliveries up to the shipping destination you provide.Unfortunately theft of packages from mailboxes has become a serious problem. So please use your USPS tracking number when it is updated on your PayPal order a few days from your making the order so you can be sure to get your delivery on arrival!


What’s your return policy?

All purchases are final except for Blushield products which are covered below in the section beginning Blushield Refunds Only. Non-Blushield defective products will be replaced when requested within 90 days of receipt.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.  As noted on the product pages, some items are lovingly hand-crafted in small batches and can take up to 30 days for delivery.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365 at becool@coolestmeditationever.com.


Blushield Refunds

Please choose your purchase carefully, we cannot give you a refund just because you changed your mind. Goods may be exchanged for other goods but the shipping costs will be borne by the customer and are non-refundable.

Blushield 30-Day LIMITED MONEY BACK GUARANTEE

We have a 30-day limited money back guarantee on all goods purchased from this website. This excludes batteries, books, accessories, headsets and sale items. However, please decide carefully when purchasing as we will charge you a return fee of 20% of the retail price as it costs us time and money to process any returns, please contact our staff before purchasing if you are not entirely sure of your purchase.

All undamaged products in original packaging and condition can be returned within 30 days after delivery to the following address:

Blushield
PO Box 6092
Tauranga 3146
New Zealand

The customer will receive a full refund once products have been returned in original condition, with original packaging in new condition and resaleable. Products returned in poor condition without original packaging (scratched or broken) will not be refunded.

It is wise to declare items returned for customs under $100 as we will be charged a return fee on returned items if this is not declared at a low value. We will not be held accountable for returned products held up at customs waiting to pay a fee. Such items will not be received and will be returned at the expense of the customer. The cost of shipping is borne by the customer and is non-refundable.

Blushield Product Warranty

All Blushield products carry a warranty period of 1 year. This covers factory defects or faults. This does not cover misuse, modification or neglect (such as dropping) or water damage. If a claim is to be made all postage costs are to be covered by the customer. Blushield will decide whether to repair or replace the product depending upon the fault.

All Blushield Accessories carry a warranty period of 14 days from date of purchase. All warranty claims require proof of purchase and/or receipt, with a date of purchase as proof.

 

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